DELIVERY IS CURRENTLY DELAYED BY UP TO 10 DAYS
FREE Ground Shipping On Orders $99+      Details

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Shipping

Shipping Methods, Rates & Delivery Times*

  • Delivery is currently delayed by up to 10 days. Engraved items delayed up to 2-3 weeks. Expedited shipping options are currently unavailable.
  • Ground shipping is currently our only available option.
  • All orders ship from our warehouse in Wall, New Jersey, USA and may be shipped to a single address.
  • Shipping Rates are calculated based on the merchandise amount.
  • Engraved products require 7 additional business days of production time prior to shipment.
  • Engraved products will typically ship separately from non-engraved products in the same order.
MERCHANDISE
AMOUNT
$0-$24.99
$25-$99.99
$100-$199.99
$200 or more
UPS
GROUND**
$10.00
$15.00
$20.00
$25.00

 
DELIVERY IS CURRENTLY DELAYED BY UP TO 10 DAYS

Delivered 2-6 business days AFTER shipping
 
HOLIDAY CUT-OFFS
Order by the date/time below for delivery the day before the holiday.
 
Christmas Day
10:59am EST, December 12th
 
New Year's Eve
10:59am EST, December 17th
 
MERCHANDISE
AMOUNT
$0-$24.99
$25-$99.99
$100-$199.99
$200 or more
UPS
GROUND**
$10.00
$15.00
$20.00
$25.00

 
DELIVERY IS CURRENTLY DELAYED BY UP TO 10 DAYS

Delivered 2-6 business days AFTER shipping
 
HOLIDAY CUT-OFFS
Order by the date/time below for delivery the day before the holiday.
 
Christmas Day
10:59am EST, December 12th
 
New Year's Eve
10:59am EST, December 17th
 
MERCHANDISE
AMOUNT
$0-$24.99
$25-$99.99
$100-$199.99
$200 or more
MERCHANDISE
AMOUNT
$0-$24.99
$25-$99.99
$100-$199.99
$200 or more

*Shipping Methods, Rates & Delivery Times are estimates only and are based on assuming regular business operations, excluding weekends, holidays and unexpected warehouse closures. Delivery estimates are in no way a guaranteed delivery date. Once orders are picked up by UPS, we are not responsible for delays caused by unforeseen complications with the delivery carrier, incorrect/undeliverable shipping addresses, weather and other natural causes, or other factors outside our control.
**UPS Ground not available for shipments to Yukon, Northwest, and Nunavut Territories (UPS Saver will be used instead).

 

Shipping Requirements & Restrictions

  • Orders must ship to a single business or residential address located in Canada.
  • Orders can not be shipped to multiple addresses, PO BOX, APO or FPO addresses.
  • For some orders, UPS may require a Signature upon delivery.
  • Depending on the size of your order, your order may be shipped to you in multiple cartons.
  • If you wish to ship to an International address, please visit our Global Websites page.
  • Our lighting products travel in an airtight, foam-padded carton. Chandeliers are shipped in a wooden crate and need to be assembled by a licensed electrician.

    •  

    Shipping Errors & Disputes

  • It is the responsiblity of the customer to ensure the accuracy of the shipping address during the time of purchase. In the event a customer enters and confirms an order with the wrong shipping address and fails to notify Waterford Wedgwood Royal Doulton before order is packaged and shipped, the customer will be held responsible for any shipping costs related to returning the incorrectly shipped order and/or shipping costs related to shipping a new order (if required) to the correct address.
  • We use reliable delivery services that offer sophisticated tracking systems to monitor the status and confirm the delivery of all shipments. Once an order leaves our warehouse, the responsibility for delivering the order lies with the delivery service. Accordingly, in the event a customer claims an order was not received, the tracking information, along with any delivery confirmation, in the delivery service's tracking system will serve as the proof of delivery.

    •  


    ©2019 Fiskars Living Canada, Inc. - All rights reserved.
    The Royal Doulton brand and trademark are part of the Fiskars portfolio of brands and trademarks, www.fiskarsgroup.com.

    ©2019 Fiskars Living Canada, Inc. - All rights reserved.
    The Royal Doulton brand and trademark are part of the Fiskars portfolio of brands and trademarks, www.fiskarsgroup.com.

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